If you run a removals or self-storage business in the UK, you have probably come across ServiceM8 during your search for job management software. It is a well-known platform, and for good reason. But is it actually the right fit for a removals operator?
In this comparison we put Move and Store head to head with ServiceM8 across the features that matter most to removals and storage businesses: quoting, storage management, payments, Google Reviews, pricing, and growth tools. We will be fair about where each platform excels and where it falls short.
Quick feature comparison
| Feature | Move and Store | ServiceM8 |
|---|---|---|
| Built for removals | Yes; purpose-built for UK removals and storage | No; general field-service platform |
| Room-by-room quoting | Yes; quoting wizard with inventory, auto pricing and deposit collection | Basic quoting; no room-by-room inventory |
| Customer quote portal | Yes; customers view, accept and pay deposits online | No dedicated portal; quotes sent via email/PDF |
| Storage management | Yes; included on all plans (including Free) | Not available |
| Automated Google Review requests | Yes; Pro and Scale plans | No; requires third-party add-on |
| Free tier | Yes; free forever (5% transaction fee) | Yes; £0/month for 1 user and 30 new jobs per month |
| Pricing (paid) | Pro £29/mo (2% fee) | Scale £79/mo (0.5% fee) | Starter £25/mo; Growing £59/mo; Premium £119/mo; Premium Plus £269/mo (GBP, excluding VAT) |
| Payments | Stripe Connect; deposits and full payments | Stripe; invoice payments |
| UK-focused | Yes; GBP, VAT, British English, UK address formats | UK plans priced in GBP; general field-service platform |
| Native mobile app | Progressive web app (any device, browser-based) | Yes; mature iOS and Android apps |
| Integrations | Stripe, email; more planned | Extensive: Xero, QuickBooks, MYOB, Zapier |
Where ServiceM8 wins
ServiceM8 is a solid product with clear strengths.
Maturity and stability
ServiceM8 has been around since 2010 and serves tens of thousands of businesses globally. It has a large user community, extensive documentation and a proven track record.
Native mobile apps
ServiceM8 offers polished native apps for iOS and Android with strong offline capability. For crews who spend all day on the road and need to log jobs, capture photos and collect signatures without reliable signal, ServiceM8's mobile experience is hard to fault.
Integrations ecosystem
ServiceM8 connects to Xero, MYOB, QuickBooks, Stripe and Zapier out of the box. If your accounting workflow depends on a specific integration, ServiceM8 likely supports it already.
Multi-trade versatility
If you run a removals business alongside other trades, ServiceM8's generic job management approach handles all of them in one system.
Where Move and Store wins
Purpose-built quoting for removals
The Move and Store quoting wizard walks your customer through a room-by-room inventory, calculates a price based on your rules and lets them accept and pay a deposit online. ServiceM8's quoting is template-based and generic; it does not understand rooms, inventory items or the way removals quotes actually work.
Storage management on every plan
If you offer self-storage alongside removals, Move and Store's storage management handles unit tracking, occupancy, customer agreements and payment reminders. ServiceM8 has no storage management at all.
Automated Google Review collection
On Pro and Scale plans, Move and Store automatically sends Google Review requests to customers after a completed job. ServiceM8 does not offer this natively.
Both platforms offer free plans
Move and Store's Free plan has no monthly subscription and includes quoting, CRM, the customer portal, storage management and Stripe payments, with a 5% platform transaction fee on payments collected through Move and Store. ServiceM8's UK Free plan is £0/month for 1 user and 30 new jobs per month. Its separate 14-day free trial gives access to all features. Compare the ongoing plan limits and payment charges for your business before choosing.
UK-first design
Move and Store is priced in pounds, uses British English, and is designed around UK business norms: VAT handling, GBP invoicing and UK address formats.
Pricing comparison
Move and Store pricing
| Plan | Monthly cost | Transaction fee | Key inclusions |
|---|---|---|---|
| Free | £0 forever | 5% | Quoting wizard, CRM, customer portal, storage management, payments |
| Pro | £29/mo | 2% | Automated follow-ups, Google Review requests, team seats |
| Scale | £79/mo | 0.5% | Unlimited everything, lower fees, priority support |
ServiceM8 pricing
ServiceM8 offers free and paid UK plans in GBP. The standard monthly prices below were checked on 19 October 2026 against ServiceM8's UK pricing page.
| ServiceM8 UK plan | Monthly price (GBP) | Users | New jobs per month |
|---|---|---|---|
| Free | £0 | 1 | 30 |
| Starter | £25 | Unlimited | 50 |
| Growing | £59 | Unlimited | 150 |
| Premium | £119 | Unlimited | 500 |
| Premium Plus | £269 | Unlimited | 1,500+ |
ServiceM8's UK prices exclude VAT. SMS, payment processing and some add-ons can cost extra; for example, the Free plan lists SMS at 5p each. A new job card uses a job credit, including one that starts as a quote. Check the provider's current terms and included features rather than comparing monthly subscriptions alone.
Both providers offer free plans. The right choice depends on your job volume, team size, payment volume and the features you need. Include platform transaction fees, payment processing, SMS and any extra tools in your comparison.
Who should choose which?
Choose ServiceM8 if:
- You run multiple trades (not just removals) and want one tool for everything
- You depend on specific integrations (Xero, MYOB, Zapier)
- You want a platform with a 15-year track record and a large global community
- Your crews need a polished native mobile app with offline capability
Choose Move and Store if:
- You are a UK removals operator and want software built specifically for your trade
- You offer (or plan to offer) self-storage alongside removals
- You want room-by-room quoting with a customer portal and online deposit collection
- You want automated Google Review collection without a third-party tool
- You want a free option that covers the essentials
The bottom line
ServiceM8 is a good product. It is mature, reliable and works well for general field-service businesses. But if removals and storage are your core business, ServiceM8 was not built for you. Sign up for free and see how Move and Store compares.